Faqs

Frequently Answer Question

A Secondary Account Holder is a trusted individual you designate to help manage your Everly Present account. This person can assist with maintaining recipient information, updating gifting plans, and helping ensure your wishes are carried out as intended.

Yes. You can schedule gifts and messages for future birthdays, anniversaries, holidays, graduations, weddings, and other important milestones.

Absolutely. You can update recipients, addresses, gift preferences, messages, and delivery dates at any time through your account dashboard.

Depending on your plan, gifts can be charged to your payment method when they are sent or funded through your account. You'll always be able to review upcoming deliveries and associated costs.

Yes. You maintain control over your account and can modify, reschedule, or cancel future gifts in accordance with our terms of service.

No. Gifts are presented as if they were intentionally sent for that occasion unless you specifically choose to communicate otherwise.

Everly Present is designed for anyone who wants to stay present in the lives of their loved ones, including:

  • Military personnel deployed overseas
  • Busy professionals
  • Parents and grandparents
  • Individuals planning meaningful gifts for the future

A prefunded account allows you to set aside money specifically for future gifts and deliveries. You can add funds to your account at any time, and those funds will be used to purchase gifts and fulfill your scheduled plans as they occur.

Yes. Funds designated for future gifts are held separately from Everly Present's operating funds and are only used to fulfill your gifting instructions. Protecting customer funds and maintaining transparency are core principles of our platform.

Yes. Any unused prefunded gift balance remains yours and can be withdrawn or refunded in accordance with our account terms and policies. Our goal is to give customers flexibility and control over their plans.

Many customers prefer prefunding because it allows them to plan ahead and ensure funds are available when gifts are scheduled to be sent. It also helps simplify future gifting by allowing plans to be established and funded in advance.

No. Depending on your selected plan, you may choose to pay for gifts as they are sent using a payment method on file. Prefunded accounts are simply an optional way to automate and secure future gifting plans.

Any unused funds remain associated with your account and are handled according to our account agreement and applicable policies. Customers maintain visibility into their account balance and available funds at all times.

Yes. Prefunded accounts are designed for customers who want to plan months or even years in advance. Whether you're deployed overseas, traveling frequently, or simply want peace of mind, prefunding helps ensure your gifting plans can continue without interruption.

Yes. Customers may choose to designate a trusted secondary account holder or account contact who can assist with account administration, recipient updates, and gifting instructions in accordance with our account policies.

Saima Khadiyawala

Lead Developer Freelancer Upwork

Saima Khadiyawala is the Lead Developer Freelancer Upwork, bringing extensive experience in web development, software solutions, and digital innovation. She specializes in building scalable, high-performance applications with a strong focus on clean code, user experience, and modern technologies. With a passion for problem-solving and continuous improvement, Saima leads development projects from concept to deployment, ensuring quality, efficiency, and reliable results for clients and teams alike.

Swetha Alluri

VP of Customer Success

Swetha Alluri is the VP OF Customer Success of Everly Present. She brings over a decade of experience in leading Program Management and Customer Success teams for some of the largest Bio Tech companies in Boston. A New York native, she is a graduate of North Eastern D’Amore- Mckim School of Business.

Anthony Capuano

Co-Founder and Chief Operating Officer

Anthony is the Co-Founder and Chief Operating Officer of Everly Present. He brings more than a decade of leadership and operational experience from his distinguished career in the U.S. Navy, including service as a Navy SEAL Officer. Throughout his career, Anthony has led complex, high-stakes missions that demanded strategic planning, decisive execution, and exceptional team leadership. A Maine native, he is a graduate of the United States Naval Academy and earned his MBA from the MIT Sloan School of Management. At Everly Present, Anthony leverages his expertise in operations, strategy, and organizational leadership to help drive the company's vision and growth.